Terms & Conditions

01 Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and bingolus ("bingolus," "we," "us," or "our"), the operator of the online gaming platform accessible at bingolus.org ("Platform"). These Terms govern your access to and use of all services, games, promotions, and features offered through the bingolus Platform.

By creating a bingolus account, accessing the Platform, or using any bingolus service — whether through a desktop browser, mobile browser, or any other means — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and any additional rules or guidelines published on the Platform from time to time.

These Terms are written in English and are intended for players located in the Philippines. In the event of any conflict between an English version and any translated version of these Terms, the English version shall prevail.

02 Eligibility & Age Verification

To register and maintain an account on the bingolus Platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in compliance with PAGCOR regulations governing online gambling in the Philippines.
• You must be a natural person — corporate entities, trusts, and other legal entities are not permitted to hold player accounts.
• You must be legally permitted to participate in online gambling activities under the laws applicable to your jurisdiction of residence.
• You must not be a current employee, contractor, director, or officer of bingolus, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the bingolus Platform or any affiliated platform.

bingolus reserves the right to request valid Philippine government-issued identification — including but not limited to a PhilSys National ID, passport, driver's license, or UMID card — at any point during the registration process or thereafter, for the purpose of verifying your age and identity. Failure to provide satisfactory documentation within the timeframe specified by bingolus may result in account suspension and the withholding of pending withdrawals pending verification.

03 Account Registration

To access the full range of bingolus services, you must register a player account by providing accurate, complete, and current information as requested during the registration process. You represent and warrant that all information provided during registration — including your full legal name, date of birth, residential address, email address, and Philippine mobile number — is truthful and accurate.

Each player is permitted to hold one (1) account only. The creation of multiple accounts by a single individual, whether using the same or different personal details, is strictly prohibited. bingolus employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, bingolus reserves the right to close all associated accounts, void any pending bonuses, and withhold balances pending investigation.

You are responsible for ensuring that your account information remains accurate and up to date. Any changes to your registered details — including a change of mobile number, email address, or residential address — must be reported to bingolus promptly via the account settings page or by contacting customer support.

04 Account Security

You are solely responsible for maintaining the confidentiality and security of your bingolus account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person under any circumstances.

bingolus will never ask you for your password via live chat, email, SMS, or any other communication channel. Any communication purporting to be from bingolus that requests your password should be treated as fraudulent and reported to our support team immediately.

You must notify bingolus immediately if you suspect that your account has been accessed without your authorization, or if you believe your login credentials have been compromised. bingolus recommends that all players enable two-factor authentication (2FA) on their accounts as an additional security measure.

bingolus shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials, except where such loss is directly attributable to bingolus's own negligence or wilful misconduct.

05 Deposits & Withdrawals

All financial transactions on the bingolus Platform are conducted in Philippine Peso (₱ PHP). bingolus supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be added or removed from time to time at bingolus's discretion.

Deposits: Deposits are credited to your bingolus account balance upon confirmation of receipt by our payment processing system. Minimum deposit amounts are specified on the deposit page and are subject to change. bingolus does not charge fees on deposits, though your payment provider may apply their own transaction fees.

Withdrawals: Withdrawal requests are processed subject to successful KYC verification. For verified accounts, GCash and PayMaya withdrawals are typically processed within 15 minutes. Bank transfers to BPI, BDO, and Metrobank are typically completed within one (1) business day. bingolus reserves the right to request additional documentation before processing any withdrawal request where required by anti-money laundering obligations or internal risk procedures.

Funds deposited into your bingolus account may only be withdrawn to a payment method registered in your own name. Third-party withdrawals are strictly prohibited. bingolus will not process withdrawals to payment accounts belonging to another person, regardless of the circumstances.

06 Bonuses & Promotions

bingolus offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms and conditions published on the relevant promotion page, which form part of these Terms.

Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply to all bingolus promotions:

• Bonuses are available to players who have completed account registration and, where required, KYC verification.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless explicitly stated otherwise.
• Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they may be withdrawn. Wagering requirements are specified on each promotion page.
• bingolus reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses may not be transferred between accounts or exchanged for cash outside of the applicable wagering requirements.
• Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times, or using prohibited betting strategies to meet wagering requirements — will result in the forfeiture of the bonus and associated winnings, and may result in account suspension.

07 Game Rules & Fair Play

All games available on the bingolus Platform — including bingo, slots, live dealer games, and specialty games — are governed by individual game rules published within each game's interface. Players are responsible for familiarizing themselves with the rules of each game before placing wagers.

All bingolus games use certified Random Number Generator (RNG) technology to ensure that game outcomes are entirely random and cannot be predicted or manipulated. RNG certification is conducted by independent third-party testing laboratories. Return-to-Player (RTP) percentages for each game are published in the game information panel.

In the event of a technical malfunction, disconnection, or system error during a game round, bingolus's system logs shall be the definitive record of the game state at the time of the malfunction. bingolus reserves the right to void any game round affected by a technical error and to refund the wager placed for that round. bingolus shall not be liable for any losses claimed to result from a technical malfunction beyond the refund of the affected wager.

08 Prohibited Conduct

The following conduct is strictly prohibited on the bingolus Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Providing false, inaccurate, or misleading information during registration or at any subsequent point.
• Using the Platform if you are under 21 years of age, or allowing a person under 21 to access your account.
• Creating or operating more than one player account.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or its games.
• Exploiting software bugs, errors, or vulnerabilities in the Platform or any game for financial gain.
• Engaging in collusion with other players to gain an unfair advantage in any game.
• Using the Platform to launder money or conduct any other financial crime.
• Engaging in any form of fraud, including chargeback fraud on deposits.
• Harassing, threatening, or abusing bingolus staff or other players through any communication channel.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law.

09 Intellectual Property

All content on the bingolus Platform — including but not limited to the bingolus name, logo, trademarks, game graphics, software, text, images, audio, and video — is the exclusive property of bingolus or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bingolus Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of bingolus.

10 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, bingolus's total liability to you for any claim arising out of or in connection with your use of the Platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by you into your bingolus account in the thirty (30) days immediately preceding the event giving rise to the claim.

bingolus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform, even if bingolus has been advised of the possibility of such damages.

bingolus does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. bingolus will use reasonable endeavours to maintain Platform availability but does not guarantee uninterrupted access.

11 Responsible Gaming

bingolus is committed to promoting responsible gaming and minimizing the risk of gambling-related harm. We provide the following responsible gaming tools, accessible directly from your account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your bingolus account.
• Loss Limits: Set limits on the amount you can lose within a specified period.
• Session Time Reminders: Receive notifications when you have been playing for a specified duration.
• Self-Exclusion: Temporarily or permanently exclude yourself from the bingolus Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen reminders of your session duration and net gaming activity.

If you are concerned about your gambling behaviour or that of someone you know, we encourage you to seek assistance. bingolus supports responsible gaming in line with PAGCOR's responsible gaming framework. Players who self-exclude from bingolus will not receive any marketing communications during the exclusion period.

12 Account Suspension & Closure

bingolus reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, where bingolus reasonably believes that:

• You have breached any provision of these Terms.
• Your account has been used for fraudulent, illegal, or abusive activity.
• Continued operation of your account poses a risk to bingolus, other players, or third parties.
• You have requested self-exclusion or a cooling-off period.
• bingolus is required to do so by a regulatory authority or court order.

Upon closure of your account for reasons other than a breach of these Terms, any verified real-money balance remaining in your account will be returned to you via your registered payment method, subject to the completion of any outstanding KYC verification requirements and the deduction of any amounts owed to bingolus.

You may request the closure of your own account at any time by contacting bingolus customer support. Account closure requests will be processed within five (5) business days.

13 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of the bingolus Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with bingolus informally by contacting our customer support team. bingolus will use reasonable endeavours to resolve disputes within fifteen (15) business days of receiving written notice of the dispute.

14 Amendments to These Terms

bingolus reserves the right to amend, update, or replace these Terms at any time. Where changes are material, bingolus will provide reasonable notice to registered players via email or an in-platform notification prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

Your continued use of the bingolus Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 12.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the bingolus Platform, please contact our customer support team:

For responsible gaming support or self-exclusion requests, please contact our dedicated responsible gaming team or use the self-exclusion tools available directly in your account settings.